Service Memberships

Heating, Cooling & Air Quality Specialists Since 1946

1965 Greenspring Dr. Suite 212

Timonium, MD 21093

Phone: (410) 252-6300

Includes:

Bronze Memberships will include one (1) inspection per year. You may choose either a heating inspection or a cooling inspection.
Silver and Gold Memberships include two (2) inspections per year, one (1) heating inspection and one (1) cooling inspection.
Inspect, clean washable or replace standard 1” filter.
Inspect system safety devices.
Inspect thermostat operation and settings.
Inspect refrigerant pressures, subcooling or superheat.
Inspect condensate drains and condensate pumps.
Inspect indoor evaporator coil and outdoor condenser coil.
Inspect fan blades and blower wheel.
Inspect burners and flame proving devices.
Inspect oil furnace nozzle, strainer and filter.
Check for proper voltage(s), amp draw(s) and capacitance of equipment and components.
Inspect and tighten all electrical connections.
Check operation of system and advise customer of present condition.
Priority Service during regular business hours.
Discount on parts.
Discount on new equipment and upgrades.
Discount on Standard and Emergency Service Rates.

Bronze and Silver Membership Details:

Includes discounts on all parts needed.
Includes discounts on Standard and Emergency Service Rates.
Includes discounts on coil cleanings, condensate pump cleanings and blower wheel cleanings.

Gold Membership Details:

Includes a 100% discount on Diagnostic and Emergency Service Rates.
Includes a 100% discount on most parts. All other parts will be charged at a discounted rate.

Those parts include compressors, heat exchangers, coils, circuit boards, ECM/variable speed motors, metering devices, reversing valves, Wi-Fi & programmable thermostats, and zone control equipment.

Includes standard blower wheel cleaning.
Includes standard indoor and outdoor coil cleaning (if accessible).

Note: It is the customer’s responsibility to change the air filter(s) regularly. If not done regularly, it may result in premature parts and system failures. It may also result in additional costs to clean blower wheel and coils. A standard cleaning is defined as brushing or whipping clean.

Terms and Conditions:

Service Memberships will not be issued until the equipment has been evaluated and repaired to a satisfactory condition by the technician at discounted rates.
We also reserve the right to deny the sale of a Service Membership based upon the technician’s discretion. Examples: age, condition, worksite hazards, or code violations!
Equipment 15 years and older do not qualify for a Gold Membership.
Emergency Service is defined as: No heat during very cold weather or no cooling when it’s a health necessity. Humidifiers are not considered emergency service unless there is a water leak.
It is agreed upon that this Agreement does not cover ductwork, electrical, plumbing, or other services performed beyond the system components listed.
In NO EVENT shall Chason Service be liable for special, incidental, or consequential damages or losses caused by any act beyond reasonable control, misuse, or abuse of equipment.
Service will not be rendered under this Membership in any case that the Customer has a past due account.
Although we try to send reminders to schedule your inspection, it is ultimately the customer’s responsibility to call in and schedule your inspection.

If you are interested in a Service Memberships, please call our office today at 410-252-6300 and we will schedule your inspection.

We accept American Express, Discover, MasterCard, and Visa credit cards. Cash and checks are always welcome too!

Let me thank you for trusting Chason Service to install, maintain, and service your system.

If we or I can be of any additional help or assistance, in any way, please do not hesitate to call on us.

Sincerely yours,

Cory Lyston

Service Manager

Why Choose Chason Services? Customer Satisfaction Guaranteed

Chason Service Engineers, Inc. is the oldest Carrier Factory Authorized Dealer in the area and a recipient of the 2007 President’s Award. Whether you are looking for repairs, a new system, better humidification or cleaner indoor air, Chason Service Engineers, Inc. should be the first company you call. “Our customers have my guarantee that we will provide them with the quality of services and products they want for their home or business,” says Bob Chason. “If I didn’t believe this statement, I wouldn’t allow my home phone number to be given to all of our customers.”